Terms of service

Overview

Welcome to Elaria. By visiting our website, placing an order, or using our services, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our services.

Eligibility & Account

  • You must be at least the legal age in your country to place an order.

  • You agree to provide accurate and complete information when ordering.

  • You are responsible for keeping your account and order details secure.

Products

  • We aim to display our products as accurately as possible. However, colors or appearance may vary slightly depending on your device.

  • Product descriptions, prices, and availability may change without notice.

  • We reserve the right to limit or discontinue products at any time.

Orders & Payments

  • Placing an order is an offer to purchase. Orders are confirmed only after acceptance by Elaria.

  • Once confirmed, orders cannot be cancelled or modified.

  • Prices are shown in AED unless stated otherwise and may exclude shipping fees.

  • All purchases are for personal use only and not for resale.

Shipping & Delivery

  • Delivery times are estimates and not guaranteed.

  • Elaria is not responsible for delays caused by couriers or events beyond our control.

  • Risk of loss passes to you once the order is handed to the delivery carrier.

Refunds & Exchanges

  • All sales are final due to the nature of perfumes.

  • Refunds are not offered.

  • Exchanges are only accepted for damaged or incorrect items, reported within 24 hours of delivery, subject to approval.

  • Please refer to our Refund Policy for full details.

Intellectual Property

  • All content on our website (logos, images, text, designs) belongs to Elaria and may not be used without written permission.

Third-Party Links & Tools

  • We may link to third-party websites or tools. We are not responsible for their content or services and use them at your own risk.

Feedback

  • Any feedback, reviews, or suggestions you submit may be used by Elaria for business and marketing purposes without compensation.

Prohibited Use

You agree not to misuse our services, violate laws, infringe intellectual property, submit harmful content, or interfere with website security.

Disclaimer & Liability

  • Our services and products are provided “as is” and “as available.”

  • To the fullest extent permitted by law, Elaria is not liable for any indirect, incidental, or consequential damages arising from use of our services or products.

Termination

We reserve the right to suspend or terminate access to our services at any time if these Terms are violated.

Governing Law

These Terms are governed by the laws of the United Arab Emirates.

Changes to Terms

We may update these Terms at any time. Continued use of our services means you accept the updated Terms.

Contact

For questions, please contact us at:
📧 elariaperfumes@gmail.com