Privacy policy

Last updated: January 20, 2026

Elaria operates this store and website (the "Services"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit, use, or make purchases through our Services. By using our Services, you agree to this Privacy Policy.

Information We Collect

We may collect personal information, including:

Contact details: Name, email, phone, billing/shipping address.
Payment information: Credit/debit card and transaction details.
Account information: Username, password, preferences.
Transaction history: Items viewed, purchased, returned, or exchanged.
Communications: Messages you send to us (e.g., support inquiries).
Device & usage information: IP address, browser type, and how you interact with our Services.

How We Use Your Information

We use your personal information to:

Provide, manage, and improve our Services and orders.
Process payments, shipping, returns, and exchanges.
Communicate with you about your account or purchases.
Prevent fraud, ensure security, and comply with legal obligations.
Send promotional messages, if you have opted in.

Sharing Your Information

We may share your information with:

Service providers (e.g., shipping partners).
As required by law or to protect our rights.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect information from anyone under the age of majority.

Security & Retention

We take reasonable measures to protect your information.
We retain your personal information as long as necessary to provide services, comply with legal obligations, or resolve disputes.